Magellan Explorer
Customer Support

If you have any questions or problems our support team will try to help you out as soon as possible. Customer Support is of course free and open to all users of Magellan Explorer. We do however give priority to customers. You can reach us at

Before contacting us, please check our FAQ (Frequently Asked Questions) and the Magellan Explorer documentation first to see if your question is answered there.


Online documentation

The online documentation describes every aspect of Magellan Explorer. This is the same documentation that is included with the product in Windows HTML Help format.

Frequently Asked Questions (FAQ)

The FAQ gives answers to all the most frequently asked questions we receive about Magellan Explorer. Please check if your questions are not answered here before contacting us.

Lost your key/backup copy?

If you have lost your 1.x or 3.x license key or copy of the v2.x full version please include the place of purchase (e.g., online or a specific reseller) when contacting us.

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