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If you have any questions or problems our support team will try to help you out as soon as possible. Customer Support is of course free and open to all users of
Magellan Explorer. We do however give priority to customers.
To ensure a prompt reply please make sure you use the correct form or e-mail address. If your inquiry covers more than one area feel free to send more than one
message.
Before contacting us, please check our FAQ (Frequently Asked Questions) and the Magellan Explorer documentation first to see if your question is answered there.
Any questions that you feel is not covered by either Product Feedback, Technical Support or Sales should be directed to our general customer support desk.
Please use the web form link below to contact us.
Web form
Perhaps you didn't find the feature you were looking for? Or maybe there's not an option to do something "your way"?
We strongly believe in customer driven development so let us know what you think. We appreciate all the feedback we receive, and
return the favor by including user-requested features in almost every release.
Due to the large amount of feedback we receive, we simply cannot answer each and every e-mail. If your e-mail is of a support nature, please contact Technical Support instead.
Please use the web form link below to contact us.
Web form
If you encounter any problems or suspect a bug in Magellan Explorer, our engineering staff are ready to help you out.
In order for us to give you a quick and accurate solution it necessary that you supply us with some standard information about
your system. Please record the following information:
- Magellan Explorer version
- Microsoft Windows version
- Whether or not you installed the common control update
- Basic hardware specification (RAM size, display adapter and CPU type and speed).
Before submitting a technical support request, please make sure your question is not already covered in our FAQ (Frequently Asked
Questions).
Please use the web form link below to contact us.
Web form
Our sales department will gladly answer any questions you may have about purchasing Magellan Explorer.
Please use the web form link below to contact us.
Web form
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